6 stages of the mortgage application journey

At Feel Good, we want you to feel in control, prepared for the journey ahead and celebrate each small win! We’ve created this step by step guide, so you’ll know what to expect when you use a Mortgage Broker to find you a great home loan!

A typical application will go through the following 6 stages;

Your application is lodged to the lender by the Mortgage Broker. Your Broker will let you know when they expect your application will be assessed by the lender.

Your application has been assessed by the lender and conditionally approved. You will sent a list of the conditions, if any, and asked to supply further information. If it hasn’t already, a valuation will be ordered to confirm the value of the security property. Your Mortgage Broker will arrange this for you.

Your home loan application has been formally approved. Mortgage documents will now be emailed or posted to you to sign.

When you receive the Mortgage documents, read them thoroughly to ensure you understand what you are signing. Ask your Mortgage Broker for help if needed. When you return the signed documents to the lender, they will be checked and ‘certified’ and a settlement date will be booked.



Your Conveyancer will act on your behalf at settlement, exchanging funds with the seller’s Conveyancer.

You will receive the keys to your new home and your loan will be active.


The lender will act on your behalf at settlement, exchanging funds with your previous lender.

Your old loan will be closed and your new loan will become active.


A letter of commencement will be sent to your builder, allowing them to start build on your new home.

We’ll check in after a month to ensure your accounts and repayments are working. We’ll follow up again yearly to see review your situation. If you have any questions, you are welcome to contact us any time.

We work together as a team, you are updated at each stage and encouraged to ask questions along the way. Get in touch to find out more!


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